StepWISE
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Indoor Navigation

Make complex environments easier to navigate.

Indoor Navigation gives visitors an interactive map, displays their current location as a blue dot and guides them to the places they want to reach.

StepWISE selects, delivers and supports the approach best suited to each temporary or permanent environment.

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From uncertainty to a clear route

Large, unfamiliar environments can be difficult to navigate. Indoor Navigation gives each visitor a clear route based on where they are and where they want to go.

Current position, route and destination across two levels An abstract two-level floor plan. A pip marks the visitor's current position on the lower level; a smooth curved route rises through three waypoints to an amber destination marker on the upper level. LEVEL 1 LEVEL 2 You are here Destination Current position, route and destination across two levels An abstract two-level floor plan, stacked vertically. A pip marks the visitor's current position on the lower level; a smooth curved route rises through three waypoints to an amber destination marker on the upper level. LEVEL 1 LEVEL 2 You are here Destination

Locate

Open the interactive map and see your current position displayed as a blue dot.

Search

Find an exhibitor, room, facility, department, service or other destination.

Route

Receive the quickest appropriate route, including an accessible route where required.

Navigate

Follow your position and route in real time, including movement between floors.

Designed around the environment

StepWISE assesses the requirements before recommending a platform. The decision may be influenced by:

  • required functionality and integrations
  • the desired map and user experience
  • existing infrastructure
  • budget and delivery timescale

The result is a solution selected for the environment—not an environment forced to accommodate a preferred platform.

One accountable delivery partner

StepWISE manages the complete deployment, giving the client one clearly accountable delivery partner.

Our role includes:

  • requirements and platform selection
  • project and specialist-partner coordination
  • mapping, configuration and integration oversight
  • installation and testing
  • onsite and ongoing support

A better experience for visitors—and operators

Reduce visitor frustration

Help people orient themselves and reach their destination with confidence.

Improve discovery

Make exhibitors, sessions, facilities and services easier to find.

Support accessibility

Provide appropriate route choices through multi-floor and complex environments.

Reduce operational pressure

Give staff and support teams fewer routine wayfinding questions to resolve.

Create commercial opportunities

Use promoted destinations, sponsored map elements or location-aware content to support exhibitors, partners and venue services.

More than directions

Geofenced notifications

Defined areas can trigger relevant notifications when a visitor arrives nearby—for example, highlighting a session, service, exhibitor, safety message or sponsored experience.

Usage insight

Anonymous reporting may include:

  • the number of people using the map
  • frequently searched destinations
  • popular facilities or points of interest
  • general footfall and movement patterns

This insight can inform future layouts, communications and visitor experiences.

Temporary events and permanent venues

Indoor Navigation can support environments including:

  • exhibitions and conferences
  • shopping centres
  • airports and transport environments
  • hospitals and healthcare campuses
  • art galleries and cultural venues
  • cruise ships
  • other large, multi-floor or unfamiliar spaces

The experience can be delivered through an existing event or venue app, a dedicated application or an appropriate web-based experience.

Help people find the right way forward

Planning an event or improving navigation across a permanent venue? Let's identify the right approach for your environment.

Let's start a conversation